Episode 34

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Published on:

21st Apr 2022

Encore – To Err is Human – An Interview with Patient Safety Director, Krista Haugen on Medical Mistakes and How to Approach Them

Encore - I'm re-airing this episode because it's an important conversation to be having in light of recent events.

Today I am thrilled to have Patient Safety Director Krista Haugen, MSN, RN, CTFE back on the show to discuss medical errors and mistakes in healthcare. She gives her insight as to why this is such a complex issue, what is just culture and shared accountability and how a facility and providers can approach mistakes. We share our own mistakes from our careers and we discuss why shame is so wrapped up in these events. She also talks about what is “speaking up” and how to think about it in regards to keeping your patients safe.

Medical errors and mistakes in healthcare are extremely important issues. We are moving away from a “blaming” culture and more to a systems approach like the “Swiss Cheese Model.” Often there are many contributing factors to why an error occurred. Check out this link to the causal map of the Titanic sinking. Hint: There wasn’t just one reason the titanic sank.

Check out this video on how we beat ourselves when we make a mistake: https://dontforgetthebubbles.com/fixing-what-once-was-broken-ross-fisher-at-dftb18/

Thank you so much for listening to this show!

Stay Safe and Stay Sane,

Nicole

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Found Down is a podcast hosted by ICU Nicole Johnson. She curates, edits, produces and releases the show by herself. If you feel like giving back, you can do so here!

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About the Podcast

Found Down
This is a bimonthly show full of untold nursing stories, stories about nurses, topics relevant to healthcare and all things in between.
This is a bimonthly show full of untold nursing stories, stories about nurses, topics relevant to healthcare and all things in between. This show is hosted by Critical Care nurse, Nicole Johnson.

This show is meant to be geared for those in the medical field. It is rated E, so it is mature in content. Nurses do like to swear (not in front of their patients of course).

Follow us on @founddownpodcast on Instagram!

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Nicole Johnson

Nicole Johnson is a Seattle-based Critical Care Nurse with 16 years of clinical experience. She also is the founder of unwoundretreats.com - events, resources, and retreats for nurses by nurses. She believes in offering time and space for nurses to come together and practice restorative practices to help reduce stress and improve well-being.

Nicole started Found Down in 2020 to offer a place to have authentic, raw, and real conversations about issues related to nursing as well as stories from nurses and other healthcare professionals. She recorded many episodes about the reality of working through a pandemic as frontline staff and the impacts it had on people's mental health.

Nicole records, edits, and produces this show independently.

If you have any suggestions or ideas for Found Down, please reach out to founddownpodcast@gmail.com!